Choices, Choices

Tilted heart made of lots of jigsaw puzzle piecesI was recently advised—quietly, and, I think, with helpful intentions—that I make a lot of different kinds of soap, and my customers might have a hard time choosing—perhaps it might be a good idea to pare down my offerings to some hardy best sellers?

I have no doubt that the person who gave me this advice means well, even though I’m not sure the evidence he provided (reference to an unnamed e-book written by a successful, and also unnamed, soaper) is necessarily a good source.

The advice, I should add also, was completely unsolicited.

It bothered me. I worried about it for a while. Then I came to the conclusion that I don’t have any idea what my customers will like. I haven’t been selling long enough to observe trends like that really, with the exception that I did note they will buy practically any of my soaps at Christmas.

I thought about it and thought about it, and finally I decided that what bothered me about the advice was that it failed to take into account that soap is art. Sure, it is a practical art you can use. No one would dare tell an artist that she makes too many different kinds of paintings or sculptures, or a musician that he makes too many different kinds of songs and he should limit himself to 10 or 20 that sort of sound alike. Though some consumers do like that kind of art, I would argue that it’s not good for any artist to stagnate and put limits on his or her imagination.

I could not articulate these thoughts to the person who offered me the advice, and to be fair, he did not push it further. And no one else has suggested to me that I need to pare it down. Most family, friends, and other supporters have been nothing but encouraging.

Will my soaps sell? Time will tell. I have a lot to learn about that aspect of soap making. But I also think I make high quality soaps that are good for your skin, and I believe there is a market out there for the kind of variety I offer, even if it causes a little bit of decision paralysis.

Yummy Soap

RaspberryI have to admit I have a personal preference for two types of soap: lavender-scented and food-scented. I don’t go in for the perfumy soaps as much, though I do make them and enjoy them. My favorites—the ones I can’t stop smelling myself while they’re out on the curing racks—are the foodie ones.

Back when I regularly bought Bath and Body Works, my absolute favorite scent was Sun-Ripened Raspberry. I also love their Warm Vanilla Sugar for winter. In fact, I love most of Bath and Body Works’ foodie scents. I also liked their Velvet Tuberose and Japanese Cherry Blossom, which are floral scents, but for the most part, the kinds of scents I tend to like best are berry scents or vanilla scents.

The last issue of Saponifier had a great interview of Jo Lasky by Beth Byrne called “Creating a Scentsational Product Line.” Jo covers a great deal of ground in the interview, including what happens in the olfactory receptor neuron and the brain when we smell an aroma, the difference between fragrance oils and essential oils, the top ten list of best-selling scents for 2012 as voted by readers and her thoughts as to why those scents moved more products, fragrance trends, and advice for soap/candle/bath suppliers looking to put together an appealing scent line. If you are soapmaker, it’s worth the price of the magazine subscription to access this article alone.

For the first time since the inception of the annual survey of top ten best-selling fragrances, lavender was not number one in 2012—it was vanilla.

Vanilla Sugar Cane
My Vanilla Sugar Cane soap

I found this revelation interesting, particularly as vanilla products seem to be gaining more traction in recent years in stores like Bath and Body Works than some of their traditional scents. Sun-Ripened Raspberry used to be one of their most popular fragrances, if not the most popular of all, but it has been discontinued in stores and is now only available for purchase online. My personal opinion is that it was replaced with Black Raspberry Vanilla, which has a similar scent, but with the vanilla base, which also eventually went to “online exclusive” only. Bath and Body Works’ website reports the following are their most popular scents (they do not specify if this is in order, but it is probably not because the list is alphabetical):

  • Aruba Coconut
  • Bali Mango
  • Berry Flirt
  • Daisy Dreamgirl
  • Forever Red
  • Honey Sweetheart
  • Japanese Cherry Blossom
  • Moonlight Path
  • Rio Rumberry
  • Sweet Pea
  • Warm Vanilla Sugar

Of the scents on this list, my guess is that Berry Flirt is probably the closest to Sun-Ripened Raspberry because it is described as a blend of red berries and blond woods. However, I haven’t smelled it, so I can’t be sure it’s close at all. I am not surprised to see Japanese Cherry Blossom on the list, as it has been a good seller for a few years now. I am surprised that of the rest of the list, the only ones I’m familiar with at all are Sweet Pea and Warm Vanilla Sugar.

I am sure Bath and Body Works likes to change up their scent line so that they can stay fresh and competitive, but I have always thought they risk alienating customers when they do away with popular scents, which they seem to do regularly. I have certainly found that aspect of their business model frustrating. On the other hand, who is to say that my notion of what was popular was actually moving off their shelves? They may be discontinuing scents I like, but that others don’t seem to buy.

If you are trying to decide which scents to use, it is a good idea to do your own market research. Make products that appeal to you and watch to see how they move. Keep track of which scents are requested. My biggest mover is Lemongrass Sage. I was recently asked if I did a lavender scent, but at the time, I hadn’t used it. I now have two different lavender soaps—Provence and Lavender Spearmint. Take stock of those scents that people request, and watch what moves in bath and body stores like Bath and Body Works, Victoria’s Secret, and Lush, but ultimately, use your own common sense as a guide. I think a great deal of success in soapmaking depends on your own intuition about what kinds of oils to use, what kinds of fragrances, and what kinds of designs will work. I also think you tend to create more loyal customers than big bath and body stores, and they will seek out their favorite products over novelty.

I know of some soapmakers who eschew fragrances, but given the popularity of scent in soaps, I would recommend treading very carefully if you choose not to use a fragrance at all. The first thing people do when they see my soaps out on display is pick them up and smell them. I do the same thing when shopping for handmade soap. It definitely makes it tougher to move soap online—obviously customers can’t smell soaps in my Etsy store, but I think there are some smart techniques soapers can use to increase online sales. Celine Blacow’s videos seem to help her move products. I know watching a video about the making of the very soap I bought is a little bit exciting. As soon as I can make my work area presentable, it’s something I’d like to try. I just ordered some Lavender Song and Adam and Eve soap from Celine, and I can’t wait for it to arrive. I so enjoyed both of the “making of” videos, particularly Lavender Song, which I have watched several times now.

I also think that sometimes customers don’t know what they want until you make it. Steve Jobs famously said, “[F]or something this complicated, it’s really hard to design products by focus groups. A lot of times, people don’t know what they want until you show it to them.” This is true of soap, too. Customers might not think about a certain fragrance as something they’d like, but if they smell it, they like it, or if your description on your online store or video is good enough, their interest is piqued to try it.

Ultimately, I think as a soapmaker, choosing a scent I like is part of the artistry, and though I pay close attention to what my customers like, I tend to make soaps that I know I will like. However, I highly recommend reading Beth Byrne’s article, and think about designing a product line with the most popular scents.

Soaping is Art

Over the last few months, I feel I have grown as a soapmaker. I owe a lot of this growth to the helpful people on the Soap Making Forum and more specifically, to Celine Blacow of iamhandmade.com. Celine is gracious enough to create video tutorials of her soapmaking process, and I think I have learned more techniques from her than from just about any other book or tutorial I’ve found.

Jane Austen Series
My Jane Austen series: Sweet Jane, Mrs. Darcy, Marianne’s Passion, and Emma

For me, soapmaking is art, especially the kind Celine makes. I am growing to consider myself an artist. When I initially chose to use the word “artisan” to describe my soaps, I did it more out of a feeling that soapmaking was a craft, and artisans were craftsmen. Soapmaking is a craft, but it is a thing of beauty for its own sake, too. The great thing about soap, however, is that it’s art meant to be consumed and appreciated not just for its appearance, but also for what it does for your skin and how it smells.

I start with a fragrance I want to use. When shopping for handmade soap, the first thing I do is pick it up and smell it, and I have noticed others do the same thing. In fact, I have sold soap better when customers can smell it. The kind of fragrance I plan to use often influences my choice of oils and whether I would use water or milk. For instance, when I made my Coconut Lime Verbena soap, I was influenced to use coconut milk by the name of the fragrance.

After I’ve decided on a fragrance, I carefully consider what type of oils to use in my recipe. If I am after a certain feel or a certain color, I try to balance oils that will give me the desired results and are a good balance of conditioning and cleansing and will lather up well. I have a go-to set of favorite oils and butters that includes olive oil, coconut oil, palm oil, castor oil, shea butter, cocoa butter, sweet almond oil, and avocado oil. I have never used all of these oils and butters at once, but I rarely stray outside this list when formulating my recipes. Lately, I’m finding I really enjoy using cocoa butter in my soap, and I’m becoming a fan of sweet almond oil and avocado oil, too. However, I recently tried sunflower seed oil in my Emma soap (pictured above—the yellow and cream colored soap with calendula flowers named for Emma Woodhouse in Jane Austen’s Emma). It isn’t cured yet, but I wanted to use it because the soap is such a sunny soap that it needed a sunflower oil in it. Incidentally, I’m thinking about calling that soap “Matchmaker,” but I haven’t made up my mind yet.

Finally, I think about color. I have only really seriously begun experimenting with colorants in the last month or so, and I am so pleased with most of the soaps that have resulted. I have found that working with colors adds a level of challenge to the soaping experience. I enjoy trying to think of an appropriate palette and technique. Some fragrances seem to pair well with certain colors. For instance, my Marianne’s Passion soap (pictured above behind “Emma” and named for Marianne Dashwood in Sense and Sensibility) is scented with a Black Raspberry Vanilla fragrance, and I felt tones of mauve, pink, and white would do nicely. I was happy with the resulting soap even though I wound up with some crackle (glycerin rivers), most likely because I didn’t mix my titanium dioxide well enough. I’m learning.

My most recent soap (made just this evening and currently in the freezer) is an Anjou Pear Blossom soap. I decided on coconut milk as a base, but I discovered I’m all out, so I used buttermilk instead. I’ll be curious to see how the soap comes out because I haven’t tried buttermilk before. I decided that the best color scheme might be white, green, yellow, and a yellowish-green. I used a tiger-stripe swirl I learned from Celine Blacow that basically involves pouring stripes of soap down the middle the mold in layers, one on top of the other, until the soap is used.

I used the same technique recently with a Valentine soap I made just for friends and family, colored in two shades of pink and white and scented with a fragrance dupe of Victoria’s Secret’s Bombshell. The scent is described as “succulent purple passion fruit, burgundy Tuscan grapes, sun-kissed yellow peonies, fragrant vanilla orchids, and just a hint of fresh greenery.” Smells heavenly, and the soap turned out gorgeous.

Be Mine
Be Mine: A Valentine’s Day gift soap

I usually gel my soaps, but I really wanted to make sure the titanium dioxide behaved, and I had read that if you do not gel, it seems to prevent the kind of crackle I had with Marianne’s Passion. Sure enough, I think the white does look better, although I have learned that if I do not gel, I need to be extremely patient about cutting the soap. I can usually cut as soon as twelve hours after making a gelled soap, but ungelled soap is still too soft to cut. In fact, I learned that I need to leave it in the freezer for 24 hours, then let it sit in the mold another day, and I think I could still wait at least one more day to cut after that. Possibly more.

Be MineMy lack of patience accounts for a little bit of the lighter pink streaks you may be able to see on the darker pink.

Be MineStill, I did better than with my batch of Elinor (still trying to decide if that name will stick, or if I will get more creative with it—of course, inspired by Elinor Dashwood of Sense and Sensibility).

ElinorThe blue and cream swirl turned out pretty. I used an in-the-pot swirl and poured a layer of the blue in the mold before swirling.

ElinorUnfortunately, I unmolded it and cut it too soon, so you can see the texture of the soap is a little rough. But the swirl came out nice, and I learned something important about working with ungelled soap.

My point, and I do have one after all this rambling about my recent experiments, is that as I have learned, I have grown to see making soap as an art form. Sometimes variables such as colorants, fragrances, and temperature cause the soap to turn out differently than I had planned, but in general, I find the results to be unique and interesting, and I’ve been happy with the recent experiments.

Most importantly, I’m starting to feel like my soaps are earning the “artisan” title I somewhat prematurely gave them when I started.

Sweet Jane

I have been watching Celine Blacow’s instructional videos, and I can’t think of anyone else I’ve seen who is half as good at explaining how to swirl. She does many different swirling techniques, including the hanger swirl, which I’m dying to try—unfortunately, I don’t have any hangers. Well, that’s not true. I have a bunch of plastic ones I can’t bend. A co-worker said he’d donate a bunch to me. I’m looking forward to trying it out.

Here is Celine’s tutorial:

I ordered a few new colorants from Bramble Berry and did a successful in-the-pot swirl with three colors (Fizzy Lemonade, Ultramarine Violet Oxide, and Hydrated Chrome Green pigments) in a shampoo bar recipe with tea tree oil. Those bars are still very soft, but I’ll post a picture soon.

After trying it once, I decided to do another, but I wasn’t sure what I wanted to do. I realized I still had some Lemon Verbena fragrance oil from Bramble Berry, so I decided to do a coconut-milk based soap using the Fizzy Lemonade pigment and Lemon Verbena fragrance. I’m calling it Sweet Jane after Jane Bennet in Pride and Prejudice. Jane Austen’s classic novel celebrates its 200th anniversary on January 28, 2013! Anna Quindlen once describe Jane Bennet as “sugar to Elizabeth’s lemonade.” She always looks for the best in everyone. Here she is as portrayed by Rosamund Pike in the 2005 version of the film (she’s the blond).

The Bennet Sisters
From left to right: Lydia, Kitty, Lizzie, Jane, and Mary

Jane refrains from judgment. She’s quiet and serene. Lemon Verbena is a perfect complement to her sweetness of character. I imagine she smells exactly like Lemon Verbena. And the yellow not only complements the soap fragrance, but also alludes to Jane’s hair color, believed to be blonde. Jane wrote in a letter to her sister Cassandra:

Henry & I went to the Exhibition in Spring Gardens. It is not thought a good collection, but I was very well pleased—particularly (pray tell Fanny) with a small portrait of Mrs. Bingley, excessively like her. I went in hopes of seeing one of her Sister, but there was no Mrs. Darcy;—perhaps however, I may find her in the Great Exhibition which we shall go to, if we have time;—I have no chance of her in the collection of Sir Joshua Reynolds’s Paintings which is now shewing in Pall Mall, & which we are also to visit.—Mrs. Bingley’s is exactly herself, size, shaped face, features & sweetness; there never was a greater likeness. She is dressed in a white gown, with green ornaments, which convinces me of what I had always supposed, that green was a favourite colour with her. I dare say Mrs. D. will be in Yellow.

Martha Rainbolt argues in a 1988 English Language article entitled “The Likeness of Austen’s Jane Bennet: Huet-Villiers’ ‘Portrait of Mrs. Q” that this image may be the one Jane Austen saw:

Portrait of Mrs. QSeems logical to me based on the evidence I’ve seen. She’s a very sweet-faced lady.

Doesn’t she look like she’d wear Lemon Verbena?

I’m not sure what I’m going to get with this soap. My experience with the Fizzy Lemonade colorant is that it doesn’t look like it has changed color at all when you add it to the soap batter, but after it has saponified, it is a very pretty yellow. Right now, it just looks yellow. Who knows what will happen when I cut it? I’ll post the cutting pictures tomorrow.

For the interested, here is the recipe:

  • 30% olive oil
  • 25% coconut oil
  • 25% palm oil
  • 10% sweet almond oil
  • 5% cocoa butter
  • 5% castor oil

By the way, in case you were wondering, yes, I will be making a soap for each of the major characters in Pride and Prejudice this year.

Savon de Marseille

Savon Extra PurHave you ever heard of Savon de Marseille? Blocks of this special soap have been made in the South of France since 1370, when the first soapmaker is documented in Marseille. Louis XIV passed a law in 1688 stipulating that only soaps made in and around Marseille could use the name Savon de Marseille. One of the main qualifications of Savon de Marseilles is that it must be 72% olive oil. True Castile soaps are 100% olive oil (which is why it bothers me that Dr. Bonner’s bills itself as Castile when it’s not even mostly olive oil), but many soapmakers prefer to add additional oils, especially coconut oil, so that the soap will have a bubbly lather. The resulting soap is often called “Bastile.” Olive oil makes for small, flat bubbles, but adding a bit of coconut oil makes for a fairly nice soap.

Savon de Marseille is made with water from the Mediterranean Sea, olive oil, and a mixture of other vegetable oils that varies according to the maker’s preferences. Most often, soapmakers use palm or a mixture of palm and coconut oils. It is traditionally unscented, but you may be able to find some scented versions. It is cut in blocks of about 300 grams and stamped as you see in the example above.

I was recently asked if I made any lavender soap. I haven’t yet. I did add some lavender essential oil to the first batch I made, but I was inexperienced at the time, and I didn’t realize I would have needed to have added quite a lot more lavender oil for the fragrance to survive the saponification process. I have decided to create a Marseille-style soap with French green clay and lavender oil. I won’t have the materials to make it until after the new year begins, most likely, but I’ll keep you posted about how it turns out.

If you are a soapmaker, are there any traditional types of soap you’re anxious to try (Castile, Aleppo, something similar)? If you are a fan of homemade soap, which traditional types of soap do you like best?